Refund & Return Policy

 

At Sacred Leaves Pvt Ltd, we are committed to providing you with high-quality nutraceuticals,
health supplements, and wellness products. We take customer satisfaction seriously and
strive to resolve all genuine issues with care and promptness.

 

 

You may cancel your order before it is dispatched. In the case of a successful cancellation:
• The product cost will be refunded.
• Shipping charges are non-refundable.
Please contact our customer support team as soon as possible if you wish to cancel your
order.

 

 

14-Day Product Return Policy
We stand behind the quality of our products. If you are not satisfied with your purchase for any
valid reason, you may return the product within 14 days of delivery.

 

 

To be eligible for a return:
• The request must be initiated within 14 days of receiving the product.
• Products must be unopened, unused, and in their original packaging.
• Products that have been opened or used are not eligible for return due to hygiene
and safety concerns.
We do not accept returns for:
• Products marked as non-returnable on the product page.
• Free products or gifts.

 

 

1. Contact Customer Care:
Raise a return request by contacting our customer care team at:
Order@Sacred-Leaves.com
+91 93190 99599
2. Send the Product Back:
Securely pack the product and send it to the following address:

3. Sacred Leaves Pvt Ltd
Address: Ground Floor, Property No. 74, Gali No. 1, Govindpuri, New Delhi,
South West Delhi, Delhi – 110019, India
4. Inspection:
Once the product reaches our facility, it will undergo a quality check by our team.
5. Refund Approval:
If approved, your refund will be processed using the same payment method used
for the original purchase.

 

 

• Refunds will be initiated within 2–3 working days after successful inspection.
• The amount may take additional time to reflect in your account depending on your bank
or payment provider.

 

 

• Refunds will be issued via bank transfer or the original payment method (e.g., UPI,
credit/debit card).

 

 

• Return shipping costs must be borne by the customer unless the product delivered
was defective or incorrect.
• Sacred Leaves Pvt Ltd reserves the right to reject any return if it does not comply with
the above conditions.

 

 

If you have any questions or concerns about cancellations, returns, or refunds, feel free to
reach out to our team:
Order@sacred-leaves.com
Address: Ground Floor, Property No. 74, Gali No. 1, Govindpuri, New Delhi, South West
Delhi, Delhi – 110019, India